{"id":10,"date":"2026-01-14T18:32:48","date_gmt":"2026-01-14T16:32:48","guid":{"rendered":"https:\/\/notsik.ee\/?page_id=10"},"modified":"2026-01-21T19:04:39","modified_gmt":"2026-01-21T17:04:39","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.notsik.ee\/en\/refund_returns\/","title":{"rendered":"M\u00fc\u00fcgi-ja tagastamistingimused"},"content":{"rendered":"<h2 class=\"wp-block-heading\">M\u00fc\u00fcgitingimused<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>M\u00fc\u00fcgitingimused www.notsik.ee e-poes<\/summary>\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-2c90304e wp-block-group-is-layout-flex\">\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>M\u00fc\u00fcgilepingu kehtivus, kauba- ja hinnainfo<\/strong> <\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><br>* M\u00fc\u00fcgitingimused kehtivad Veebipoest kaupade ostmisel.<br>* Veebipoes m\u00fc\u00fcdavate toodete hinnad on m\u00e4rgitud toodete juurde. Hinnale lisandub tasu kauba k\u00e4ttetoimetamise eest.<br>* K\u00e4ttetoimetamise tasu kuvatakse ostjale tellimuse vormistamisel.<br>* Teave kauba kohta on esitatud Veebipoes vahetult kauba juures ning &#8220;pesemisjuhised&#8221; lehel.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>Tellimuse vormistamine<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">* Tellimuse vormistamiseks tuleb t\u00e4ita n\u00f5utud andmev\u00e4ljad ning valida sobiv toodete kohaletoimetamise viis. Seej\u00e4rel kuvatakse ekraanile tellimuse kogusumma, mille saab tasuda pangalingi kaudu.<br><br>* Kauba tellimiseks tuleb lisada soovitud tooted ostukorvi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">* Leping j\u00f5ustub alates tasumisele kuuluva summa laekumisest Veebipoe arvelduskontole.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">* Kui tellitud kaupa ei ole v\u00f5imalik tarnida seoses kauba l\u00f5ppemisega v\u00f5i muul p\u00f5hjusel, teavitatakse sellest ostjat esimesel v\u00f5imalusel ning tagastatakse tasutud raha (sh kauba k\u00e4ttetoimetamise kulud) \u00fcldjuhul 1-2 t\u00f6\u00f6p\u00e4eva jooksul. S\u00f5ltuvalt makseviisist v\u00f5ib laekumine aega v\u00f5tta kuni 7 t\u00f6\u00f6p\u00e4eva.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>Kohaletoimetamine<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">*Kauba saatmiskulud kannab ostja ning vastav hinnainfo on kuvatud saatmisviisi juures. Eestisisesed saadetised j\u00f5uavad \u00fcldjuhul ostja m\u00e4\u00e4ratud sihtpunkti 2-7 t\u00f6\u00f6p\u00e4eva jooksul alates m\u00fc\u00fcgilepingu j\u00f5ustumist.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>*Kaupu saadetakse Eesti siseselt. Kui soovite tellida v\u00e4lisriiki, siis v\u00f5tke eraldi \u00fchendust.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>*Erandlikel juhtumitel (ERITELLIMUS TOOTED) on \u00f5igus kaup kohale toimetada kuni 30 kalendrip\u00e4eva jooksul, kuid enamasti on eritellimus tootete puhul valmimisaeg 14 p\u00e4eva alates ettemaksu tasumisest. <\/p>\n<\/div>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\"><strong>Taganemis\u00f5igus<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Taganemis- ja pretentsiooni esitamise \u00f5igus<\/summary>\n<div class=\"wp-block-group alignwide is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">* 14-p\u00e4evase tagastamis\u00f5iguse kasutamiseks ei tohi tellitud kaupa kasutada muul viisil kui on vajalik kauba olemuses, omadustes ja toimimises veendumiseks viisil nagu see on lubatud kauba testimiseks f\u00fc\u00fcsilises poes. N\u00e4iteks loomale juba antud toodet tagastada pole v\u00f5imalik.\u00a0<br><br>*P\u00e4rast tellimuse k\u00e4ttesaamist on ostjal \u00f5igus e-poes s\u00f5lmitud lepingust taganeda <strong>14 p\u00e4eva jooksul (<a href=\"https:\/\/www.riigiteataja.ee\/akt\/13160258?leiaKehtiv\" target=\"_blank\" rel=\"noreferrer noopener\">v\u00e4lja arvatud eritellimusel valminud tooted<\/a>)<\/strong><br><br>*Taganemis\u00f5igus ei kohaldu, kui ostjaks on juriidiline isik.<br><br>*Kui kaupa on kasutatud muuks otstarbeks kui on vajalik kauba olemuses, omadustes ja toimimises veendumiseks v\u00f5i sellel on kasutamise v\u00f5i kulumise m\u00e4rke, on Veebipoel \u00f5igus keelduda toodet vastu v\u00f5tta.\u00a0<br><br>*Kauba tagastamiseks tuleb esitada kauba ostmisest taganemise soov vabas vormis (Enda nimi; Toote kirjeldus; Tagastatava toote kogus\u00a0ning saata see e-posti aadressile <strong>hiljemalt 14 p\u00e4eva jooksul<\/strong> kauba k\u00e4ttesaamisest.<br><br><strong>*Kauba tagastamise kulud kannab ostja<\/strong>, v\u00e4lja arvatud juhul, kui tagastamise p\u00f5hjus seisneb asjaolus, et tagastamisele kuuluv asi ei vasta tellitule (Veebipood saatis ostjale vale toote).<br><br>*Ostja peab kauba tagastama avalduse esitamisele j\u00e4rgneva 14 p\u00e4eva jooksul v\u00f5i esitama t\u00f5endi, et ta on eelnimetatud perioodi jooksul kauba \u00fcle andnud kauba vedajale (Pakiautomaadi j\u00e4lgimiskood n\u00e4iteks).<br>Veebipood tagastab tagastatava kauba k\u00e4ttesaamisel ostjale viivitamata, kuid mitte hiljem kui 14<br>p\u00e4eva m\u00f6\u00f6dumisel arvates taganemisavalduse saamisest, k\u00f5ik ostjalt lepingu alusel saadud<br>tasud.<br><br>*Veebipood tagastab tagastatava kauba k\u00e4ttesaamisel ostjale viivitamata, kuid mitte hiljem kui 14 p\u00e4eva m\u00f6\u00f6dumisel arvates taganemisavalduse saamisest, k\u00f5ik ostjalt lepingu alusel saadud tasud.<br><br>*Veebipood v\u00f5ib keelduda tagasimaksete tegemisest seni, kuni on lepingu esemeks oleva asja tagasi saanud v\u00f5i kuni ostja on esitanud t\u00f5endid, et on asja tagasi saatnud, s\u00f5ltuvalt sellest, kumb toimub varem.<br><br>*Veebipoel on \u00f5igus taganeda m\u00fc\u00fcgitehingust ning n\u00f5uda ostjalt tagasi kaup, kui kauba hind veebipoes on eksituse t\u00f5ttu m\u00e4rgitud oluliselt alla kauba turuhinna.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>Pretensiooni esitamise \u00f5igus<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Veebipood vastutab ostjale m\u00fc\u00fcdud kauba lepingutingimustele mittevastavuse v\u00f5i puuduse eest, mis oli olemas juba asja \u00fcleandmise hetkel ning mis ilmneb kuni kahe aasta jooksul, alates kauba \u00fcleandmisest ostjale. Sellest esimese aasta jooksul asja \u00fcleandmisest ostjale eeldatakse, et puudus oli olemas juba asja \u00fcleandmise ajal. Vastava eelduse \u00fcmberl\u00fckkamine on Veebipoe kohustus.<\/li>\n\n\n\n<li>Ostjal on \u00f5igus puuduse ilmnemisel p\u00f6\u00f6rduda hiljemalt kahe kuu jooksul veebipoe poole, saates e-kirja aadressile notsiktellimus@gmail.com v\u00f5i helistada telefonil: 56868186<\/li>\n\n\n\n<li>Veebipood ei vastuta puuduste eest, mis on tekkinud p\u00e4rast kauba \u00fcleandmist tarbija tegevuse v\u00f5i tegevusetuse t\u00f5ttu (nt lemmikloom on n\u00e4rinud toodet) v\u00f5i kui tegemist on asja tavap\u00e4rasest kasutamisest tingitud normaalse kulumisega.<\/li>\n\n\n\n<li>Kui Veebipoest ostetud kaubal on puudused, mille eest Veebipood vastutab, parandab v\u00f5i asendab Veebipood puudusega kauba. Kui kaupa ei ole v\u00f5imalik parandada ega asendada, tagastab Veebipood ostjale k\u00f5ik m\u00fc\u00fcgilepinguga kaasnenud tasud. Veebipood vastab tarbija esitatud kaebusele kirjalikult v\u00f5i kirjalikku taasesitamist v\u00f5imaldavas vormis 15 p\u00e4eva jooksul.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity is-style-dots\"\/>\n<\/div>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\">PRIVAATSUSEESKIRJAD<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Otseturustus ja isikuandmete t\u00f6\u00f6tlemine ning vaidluste lahendamine<\/summary>\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\"><strong>Otseturustus ja isikuandmete t\u00f6\u00f6tlemine<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">www.notsik.ee kasutab Woocommerce platvormi ning nende privaatsuseeskirjad on t\u00e4psemini lahti <a href=\"https:\/\/automattic.com\/privacy\/\" target=\"_blank\" rel=\"noreferrer noopener\">loetletud SIIN<\/a>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">K\u00f5ik kogutavad andmed on vajalikud selleks, et s\u00f5lmida ostu-m\u00fc\u00fcgileping epoes ostu vormistamiseks ning toimetada kaup Teieni DPD kaudu. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Vaidluste lahendamine<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Kui ostjal on Veebipoe osas pretensioone, tuleb need saata e-kirja aadressile notsiku@notsik.ee<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kui ostja ja Veebipood ei suuda lahenda vaidlust kokkuleppe teel, siis on ostjal v\u00f5imalik p\u00f6\u00f6rduda Tarbijavaidluste komisjoni poole. Menetlustingimustega saab tutvuda ning avaldust esitada <a href=\"https:\/\/ttja.ee\/tarbijavaidluste-komisjon\">siin<\/a>. Tarbijavaidluste komisjoni p\u00e4devuses on lahendada ostja ja Veebipoe vahel s\u00f5lmitud lepingust<br>tulenevaid vaidlusi. Ostja kaebuse l\u00e4bivaatamine komisjonis on tasuta. <br>Ostja v\u00f5ib p\u00f6\u00f6rduda Euroopa Liidu tarbijavaidlusi lahendava <a href=\"https:\/\/consumer-redress.ec.europa.eu\/site-relocation_en?event=main.home2.show&amp;lng=ET\" target=\"_blank\" rel=\"noreferrer noopener\">platvormi poole<\/a>.<\/p>\n<\/div>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>M\u00fc\u00fcgitingimused Taganemis\u00f5igus PRIVAATSUSEESKIRJAD<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Notsik","author_link":"https:\/\/www.notsik.ee\/en\/author\/notsik\/"},"uagb_comment_info":0,"uagb_excerpt":"M\u00fc\u00fcgitingimused Taganemis\u00f5igus PRIVAATSUSEESKIRJAD","_links":{"self":[{"href":"https:\/\/www.notsik.ee\/en\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.notsik.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.notsik.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.notsik.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.notsik.ee\/en\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":5,"href":"https:\/\/www.notsik.ee\/en\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":1589,"href":"https:\/\/www.notsik.ee\/en\/wp-json\/wp\/v2\/pages\/10\/revisions\/1589"}],"wp:attachment":[{"href":"https:\/\/www.notsik.ee\/en\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}